FAQ

FAQ 2018-06-14T18:30:03+00:00
How do I buy LD2 tokens? 2018-08-28T14:45:36+00:00

To purchase LD2 tokens you need to create an account at a cryptocurrency exchange, such as Kraken, https://www.kraken.com/, which will allow you to purchase Ether (ETH) directly from your bank account. Directions for purchasing LD2 tokens with Ether can be found at our LD2.Zero ICO page (https://ld2coin.io/ld2-zero-ico/)

Can I buy LD2 tokens with USD? 2018-06-14T19:39:32+00:00

Unfortunately, we cannot currently offer LD2 digital tokens in exchange for USD. There are a variety of reasons, ranging from the uncertain legal/regulatory landscape in the US being very uncertain to limitations on accepting credit/debit cards for cryptocurrency-related products. We do realize that this complicates purchasing LD2 tokens for some, and while it is something we want to address in the near term, USD purchases remain unavailable until further notice.

Why and how does the price change? 2018-06-13T02:16:50+00:00

The price of LD2.zero tokens is pegged at $35/ounce (that’s $35/token).  Since the value of ETH changes constantly, we try to keep the exchange price in line by updating the crowdsale on a regular basis with a current exchange rate.  The ETH price we use is the 24hr Average as listed on https://bitcoinaverage.com/en/ethereum-price/eth-to-usd.  We check the rate daily at 00:00:00 UTC (Universal Time Code), use the rate to calculate the ETH/LD2 exchange rate, and then update the crowdsale contract with the new rate.  You can watch the crowdsale contract for the event:  RateUpdated(uint256 oldRate, uint256 newRate)  Note, the rate is an integer (much like wei) but padded to 9 decimals (so newRate/10^9 = actualRate).

So why don’t we update the rate every minute to stay more on top of price changes?  Every time we update the rate, we pay a transaction fee.  Those fees can add up quickly.  Let’s say the transaction fee was $0.30, and we updated the rate once per minute for an entire month.  That would be nearly $13,000 USD in fees!  So needless to say, it is much more cost effective to update on a daily basis.

 

After purchasing I can’t see my tokens! What do I do? 2018-06-13T01:58:49+00:00

First, look in your wallet transaction history to make sure the transaction was successful.  The transaction can fail if you don’t send enough “gas” with to complete the process.  We recommend sending at least 120,000 units to ensure it completes.  Also, make sure your gas price is high enough that a miner will pick up your transaction for processing.  You can find the current gas prices at https://ethgasstation.info.  We recommend using the Gas Price Std value.

Next, check that you added the token contract address to your wallet’s token watch list.  This will tell your wallet where to look in order to check your balance.  The LD2.zero contract address is 0x2f5cdc81a729b750f3b733cb95660e788441c71e.

If all else fails, send an email to info@ld2coin.io with your wallet address, transaction ID (if you know it) and we’ll try to help you get it figured out.

How do I manage LD2 tokens on MetaMask? 2018-08-28T14:48:39+00:00

For details about managing tokens on MetaMask please visit, https://coinsutra.com/add-custom-token-metamask/

How can I redeem LD2 tokens? 2018-08-28T03:29:02+00:00

Each LD2 digital token can be redeemed for the physical silver directly from the depository. That form can be found under “Physical Redemption” in the LD2.zero drop-down menu above.

How is the silver stored in the vault? 2018-06-06T19:01:00+00:00

The one troy ounce of .999 fine silver backing each LD2 digital token is stored in the vault as a minted coin, ready for physical redemption. For LD2.zero each coin is the limited-edition  20th Anniversary Liberty Dollar commemorative.

Where is the warehouse located? 2018-06-11T17:45:08+00:00

The warehouse is located at NAM in Rochester, NY.